What tasks can AI employees do for small business?
AI employees are built one job at a time, and the current team has thirteen roles: bookkeeping assistant, receptionist, review responder, quote writer, order confirmer, returns agent, shift scheduler and more. Only one — Nika, the bookkeeping assistant — is live today; the others are waitlist-only. Each role owns one narrow job end-to-end and is paid per finished unit.
The principle is a job per employee, not a feature list per product. Instead of one app that tries to do everything, each AI employee has a name, one job, and only the two accesses that job needs. The team page lists all thirteen roles with what each does and its current status.
The live example is Nika, a bookkeeping assistant who files every incoming supplier invoice the same day — from $0.40 per processed invoice. The waitlist roles (reviews, calls, quotes, scheduling) work the same way once they go live. The what is an AI employee guide explains the model; the Cost of Work Index prices the underlying tasks.
Related questions
Can AI employees do customer-facing work?
Yes — several waitlist roles are customer-facing: receptionist (calls), review responder (replies), and order confirmer. They are waitlist-only today; Nika, the live employee, works back-office on invoices.
How is an AI employee different from a chatbot?
A chatbot answers when you prompt it and the work stays yours. An AI employee is never prompted — it owns one job end-to-end: watches where the work arrives, does it, reports, and is paid per finished unit.