Employee · Nika
AI review manager for dental clinics
Every patient review — good or bad — answered within the hour in your voice, and a next-day text asking happy patients to post one.
A patient leaves a five-star review after a painless root canal. Nobody at the clinic notices for three days, and by then the moment has passed — no thank-you reply, no nudge to refer a friend. Meanwhile a one-star review about wait times sits unanswered, discouraging new patients who read it first.
Nick watches your Google listing. The moment a review lands, he drafts a reply in your clinic’s voice — thanking the happy patients, acknowledging the wait and offering a concrete step to the unhappy one. He flags anything below three stars to you immediately; the rest he posts on his own. He also texts happy patients the next day asking them to leave a review.
How it works in your business
- Replies to every Google review within the hour, in your clinic’s voice
- Thanks the happy patients and offers a concrete next step to unhappy ones — no generic templates
- Texts happy patients the next day asking them to post a review, and escalates crises to you immediately
What Nick costs
$0.40 per handled review
Per finished result. No subscription, no minimum hours. If there's no work, you pay nothing.
Questions about Nick
How does Nick handle patient privacy in replies?
He never mentions a patient’s name, treatment details, or anything that could identify them. Replies are written so that someone reading them cannot tell what procedure was done — “thank you for trusting us with your visit” rather than “glad the root canal went well.”
What does a review reply cost?
$0.40 per reply Nick posts. Replies he drafts and sends to you for approval before posting are not charged — only the ones that go live. Review-request texts to happy patients are included at no extra cost.
What does he do with a review that mentions a complication?
Nick never posts a public reply to a review that mentions a clinical complication, a billing dispute, or anything that could be a formal complaint. He drafts a private response and sends it to you immediately — you decide whether and how to reply.