Employee · Nika
AI win-back agent for beauty salons
Clients who came for a cut in spring and vanished by autumn — Andrew finds them, messages them, and books the next appointment.
A client came in for a colour in April, loved it, and never rebooked. By August their roots are showing and a competitor’s Instagram ad is in their feed. They are not disloyal — they are busy. A message that references their stylist and the service they loved, sent at the right time, brings them back.
Andrew scans the appointment book for clients whose last visit is four months or more in the past. He sends each one a short message — referencing the stylist they saw and the service they had, and suggesting a reason to rebook. When they reply, he confirms the service and books the slot. You see who rebooked and who declined, and you pay only for reactivated clients.
How it works in your business
- Finds every client whose last appointment is four months or older and messages them personally
- References their stylist and the service they had — not a generic “we miss you” blast
- Books the rebooking into the calendar when they reply and notes who declined and why
What Andrew costs
$0.40 per returned customer
Per finished result. No subscription, no minimum hours. If there's no work, you pay nothing.
Questions about Andrew
How does Andrew know when to message a client?
He checks the last-appointment date in your booking system. For colour and cut clients the trigger is four months; for treatments with a shorter cycle (like manicure) you can set it shorter. He never messages clients who asked not to be contacted.
What does a reactivated client cost?
$0.40 per reactivated client — meaning someone who actually rebooked after Andrew’s message. Messages that got no reply, or replies that did not turn into a booking, are not charged.
Does he offer a discount to everyone?
No. Andrew references the stylist and the service the client loved and suggests a reason to rebook — a new season colour, a treatment they have not tried, their stylist’s new schedule. A discount is only included if you set it as the offer for that segment.